Terms of service
Last Updated: October 9, 2026
Welcome to Engrovy.
These Terms of Service govern your use of engrovy.com and purchases made through our online store.
By accessing or using our website, you agree to these terms, subject to applicable law.
Products and Information
We make reasonable efforts to present accurate product descriptions, specifications, photographs, and availability information.
Product appearances may vary slightly due to display settings or manufacturing variations.
We reserve the right to correct inaccuracies and update product information when necessary.
Orders and Payments
By placing an order, you agree to provide accurate billing, contact, and shipping information.
Orders are subject to acceptance, payment verification, and product availability.
We may cancel or decline orders for legitimate reasons, including suspected fraud, incorrect pricing, or unavailable inventory. Where payment has already been collected for a canceled order, an appropriate refund will be provided.
Pricing
Prices are displayed in the currency shown at checkout.
Applicable shipping charges, taxes, and other fees will be disclosed during checkout where required.
Prices may change without prior notice, but changes will not affect orders already accepted at a confirmed price unless otherwise permitted by law.
Shipping and Delivery
Our estimated shipping timeframe is 6–8 business days.
Delivery times are estimates and may vary based on location, customs processing, carrier operations, and other circumstances.
For more information, please refer to our Shipping Policy.
Returns and Refunds
Engrovy offers a 30-day return period beginning on the date of delivery, subject to our Return & Refund Policy and applicable consumer rights.
Product Warranty
Eligible Engrovy products include an 18-month limited warranty covering manufacturing defects in materials and workmanship under normal, intended use.
Warranty coverage and claim procedures are detailed in our Warranty Policy.
Safe Product Use
Laser engraving equipment must be operated in accordance with the manufacturer's instructions and applicable safety requirements.
Customers are responsible for reviewing product safety information, following required precautions, and using equipment only for its intended purposes.
Improper use may result in injury or property damage.
Nothing in these terms excludes liability that cannot lawfully be excluded.
Intellectual Property
Website content, including text, graphics, photographs, branding, and design elements owned by Engrovy or its licensors, is protected by applicable intellectual property laws.
Unauthorized reproduction or commercial use is prohibited except where permitted by law.
Website Use
You agree not to use our website for fraudulent, unlawful, or unauthorized activities.
We may restrict access where reasonably necessary to protect our website, customers, and operations.
Limitation of Liability
To the extent permitted by applicable law, Engrovy is not responsible for losses arising from unauthorized website use, interruptions beyond our reasonable control, or improper product operation.
Nothing in these terms limits mandatory consumer rights or liability that cannot legally be excluded.
Changes to These Terms
We may revise these terms periodically. Updated terms will be published on our website.
Contact Us
For questions about these Terms of Service:
Email: support@engrovy.com
Website: https://engrovy.com